Data Protection & Privacy

1xb Privacy Policy — Your Data, Your Rights

At 1xb, we take your privacy seriously. This policy explains exactly what personal data we collect when you use the 1xb platform, why we collect it, how we use it, and what rights you have over your own information. We've written this in plain language — no legal jargon, no hidden surprises.

Last Updated: January 2025
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SSL Encrypted Connections
Secure Data Storage
No Data Sold to Third Parties
Payment Details Not Stored
Your Rights Are Respected

How 1xb Keeps Your Data Safe

A quick overview of the key privacy commitments 1xb makes to every player on the platform.

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End-to-End Encryption

Every connection to 1xb is protected by SSL/TLS encryption. This means that any data you send to or receive from the platform — including login credentials, personal details, and payment information — is encrypted in transit and cannot be intercepted by third parties.

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We Never Sell Your Data

1xb does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account, process payments, verify your identity, and improve the 1xb platform. That's it — nothing more.

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Payment Data Security

1xb does not store your bKash, Nagad, Rocket, or bank account details on our servers. Payment transactions are processed through secure, verified third-party gateways. Once a transaction is complete, your payment credentials are not retained by 1xb in any form.

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Data Collected Only as Needed

1xb follows a minimal data collection approach. We only collect the personal information that is genuinely necessary to operate your account, comply with verification requirements, and provide customer support. We don't collect data just because we can.

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You Control Your Data

You have the right to access, correct, or request deletion of your personal data held by 1xb. You can also opt out of marketing communications at any time. These rights are explained in detail in the Your Rights section of this privacy policy.

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Transparent Cookie Use

1xb uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We don't use cookies to track you across other websites. You can manage cookie preferences through your browser settings.


About This Policy

This Privacy Policy applies to all services provided by 1xb, including the website at 1xb.one and the 1xb mobile application. By registering an account or using any part of the 1xb platform, you confirm that you have read and understood this policy.

01 Introduction

1xb ("we", "us", "the Platform") is committed to protecting the privacy of every person who uses our sports betting and casino platform. This Privacy Policy explains how 1xb collects, uses, stores, and protects your personal data when you visit our website, register an account, or use any of our services.

We understand that privacy matters — especially when it comes to financial transactions and personal identity information. That's why 1xb has built its data practices around the principle of collecting only what is necessary, using it only for legitimate purposes, and protecting it with appropriate security measures at all times.

This policy is written in plain English so that every 1xb player in Bangladesh can understand exactly what happens to their data. If you have any questions after reading this policy, please contact our support team before registering. We're happy to clarify anything.

02 Data We Collect

The personal data 1xb collects falls into several categories depending on how you interact with the platform. The table below gives a clear breakdown of what we collect and why.

Data Type Examples Purpose
Identity Data Full name, date of birth, national ID number Account registration and age/identity verification
Contact Data Mobile number, email address Account communication, support, and security alerts
Financial Data Transaction history, deposit and withdrawal records Payment processing and fraud prevention
Technical Data IP address, device type, browser, operating system Security monitoring and platform optimisation
Usage Data Pages visited, games played, betting history Platform improvement and personalised experience
Verification Documents Copies of national ID, passport, or utility bills KYC compliance and withdrawal verification
What We Do Not Collect

1xb does not collect your bKash PIN, Nagad PIN, or any banking passwords. We do not store full payment card numbers. We do not collect data about your activities on other websites or apps outside of the 1xb platform.

03 How We Collect Your Data

1xb collects personal data through several channels during your use of the platform. Understanding how data reaches us helps you stay in control of what you share.

  • Registration form — when you create your 1xb account, you provide your name, contact details, and date of birth directly.
  • Identity verification — when you submit documents for KYC verification, we collect copies of those documents.
  • Transactions — when you make a deposit or withdrawal, transaction data is recorded automatically.
  • Platform activity — your betting history, game sessions, and navigation patterns are recorded as you use 1xb.
  • Device and browser — technical data such as your IP address, device type, and browser version is collected automatically when you connect to 1xb.
  • Customer support — when you contact our support team, the content of your messages and any documents you share are recorded.
  • Cookies — small data files stored on your device when you visit 1xb. See the Cookies section for full details.

04 How We Use Your Data

Every piece of data 1xb collects is used for a specific, legitimate purpose. We do not use your data in ways that go beyond what is described in this policy. The main ways we use your personal data are:

  • To create and manage your 1xb account and verify your identity.
  • To process your deposits and withdrawals securely and accurately.
  • To detect and prevent fraud, money laundering, and other illegal activity.
  • To provide customer support and respond to your queries.
  • To send you important account notifications, such as security alerts or changes to our terms.
  • To send you promotional communications about 1xb offers — only if you have opted in to receive them.
  • To improve the 1xb platform based on how players use it.
  • To comply with legal and regulatory obligations that apply to 1xb.
Marketing Communications

1xb will only send you promotional emails or messages if you have opted in during registration or through your account settings. You can unsubscribe from marketing communications at any time by updating your preferences in your account or by contacting support. Opting out of marketing does not affect essential account notifications.

05 Data Sharing

1xb does not sell your personal data to any third party. However, in order to operate the platform effectively and comply with legal requirements, we do share certain data with trusted third parties in specific circumstances. These are:

  • Payment processors — bKash, Nagad, Rocket, and bank transfer providers receive the minimum data necessary to process your transactions.
  • Identity verification services — when KYC verification is required, your documents may be processed by a third-party verification provider.
  • Fraud prevention services — technical data such as IP addresses and device fingerprints may be shared with fraud detection systems.
  • Legal authorities — if required by law or a valid legal order, 1xb may disclose personal data to regulatory or law enforcement authorities.
  • IT and hosting providers — the infrastructure that powers 1xb is managed by third-party providers who process data on our behalf under strict data protection agreements.

All third parties who receive data from 1xb are required to handle it securely and use it only for the specific purpose for which it was shared. 1xb does not permit third parties to use your data for their own marketing or commercial purposes.

06 Data Retention

1xb retains your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention periods depend on the type of data and the legal requirements that apply to it.

  • Account and identity data is retained for the duration of your account and for up to 5 years after closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of 5 years as required by financial regulations.
  • Customer support communications are retained for up to 3 years after the last interaction.
  • Technical and usage data is typically retained for 12 months and then anonymised or deleted.
  • If your account is closed due to a fraud investigation, relevant data may be retained for longer as required by law.
After Account Closure

When you close your 1xb account, we will delete or anonymise your personal data within a reasonable timeframe, except where we are legally required to retain it. You can request confirmation of what data we hold about you at any time by contacting support.

07 Data Security

Protecting your personal data is a core responsibility at 1xb. We use a combination of technical and organisational measures to keep your data secure against unauthorised access, loss, or misuse.

  • All data transmitted between your device and 1xb is encrypted using SSL/TLS protocols.
  • Sensitive data stored on our servers is encrypted at rest using industry-standard encryption.
  • Access to personal data within 1xb is restricted to staff who need it to perform their job functions.
  • Our systems are monitored continuously for suspicious activity and potential security threats.
  • Payment details are processed through PCI-compliant gateways and are not stored on 1xb servers.
  • Regular security assessments are conducted to identify and address potential vulnerabilities.
Your Role in Security

While 1xb takes every reasonable step to protect your data, you also play an important role. Keep your 1xb password strong and unique, never share it with anyone, and contact support immediately if you suspect your account has been accessed without your permission.

08 Cookies

1xb uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. Cookies allow 1xb to remember your login session, store your preferences, and understand how players navigate the platform.

Cookie Type Purpose Duration
Essential Cookies Keep you logged in and enable core platform functions Session / up to 30 days
Preference Cookies Remember your language and display settings Up to 12 months
Analytics Cookies Help us understand how players use 1xb so we can improve it Up to 12 months
Security Cookies Detect and prevent fraudulent activity and unauthorised access Session

1xb does not use cookies to track your activity on other websites. You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the 1xb platform, including your ability to stay logged in.

09 Your Rights

As a 1xb player, you have a number of rights over your personal data. 1xb is committed to respecting and facilitating these rights. Here is what you can ask us to do:

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Right to Access

You can request a copy of all personal data 1xb holds about you. We will provide this within a reasonable timeframe after verifying your identity.

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Right to Correct

If any of your personal data held by 1xb is inaccurate or out of date, you have the right to request that we correct it.

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Right to Delete

You can request deletion of your personal data. This right is subject to legal retention requirements — some data must be kept for regulatory reasons.

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Right to Object

You can object to 1xb processing your data for marketing purposes at any time. You can also object to other types of processing in certain circumstances.

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Right to Portability

You can request your personal data in a structured, machine-readable format so that you can transfer it to another service if you choose.

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Right to Restrict

In certain circumstances, you can ask 1xb to restrict how we process your data while a complaint or query is being resolved.

To exercise any of these rights, contact the 1xb support team at [email protected]. We will respond to all data rights requests within 30 days. We may need to verify your identity before processing your request.

10 Minors

1xb is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any part of the 1xb platform.

If 1xb becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data will be deleted as soon as reasonably possible, except where retention is required by law.

Parent or Guardian?

If you believe a minor has registered an account on 1xb using false information, please contact us immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.

11 Changes to This Policy

1xb may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we handle your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of 1xb after a policy update constitutes your acceptance of the revised Privacy Policy.

Stay Up to Date

We recommend reviewing this Privacy Policy periodically. The "Last Updated" date at the top of this page always reflects when the most recent change was made. If you have questions about any update, contact our support team before continuing to use the platform.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 1xb handles your personal information, please get in touch with our support team. We take all privacy queries seriously and aim to respond promptly.

  • Email: [email protected] — for data rights requests and detailed privacy queries.
  • Live Chat — available directly on the 1xb platform, 24 hours a day, 7 days a week.
  • FAQ — visit /faq for answers to common questions about your account and data.

For questions about responsible gaming tools or self-exclusion, please visit our Responsible Gaming page. For the full platform rules, see our Terms and Conditions.

Play on 1xb With Confidence

Now you know exactly how 1xb handles your data. Register your account today and enjoy sports betting and casino games with full transparency and security.

18+ only. Your data is protected. Please play responsibly.