Player Wellbeing & Safe Play

Responsible Gaming at 1xb — Play Smart, Stay Safe

At 1xb, we believe that gambling should always be fun — never stressful, never harmful. Responsible gaming is not just a policy for us, it's a genuine commitment to every player in Bangladesh who uses our platform. This page gives you everything you need to stay in control, recognise warning signs early, and access the tools 1xb provides to help you play safely.

18+ Platform Only
Free Player Controls
24/7 Support
Healthy Play Indicators
Playing for funHigh priority
Sticking to your budgetEssential
Taking regular breaksRecommended
Knowing when to stopCritical
Using deposit limitsAdvised

How 1xb Supports Responsible Gaming

Six core commitments 1xb makes to every player to ensure gambling stays safe, controlled, and enjoyable.

🎯
Deposit Limits

Set a daily, weekly, or monthly deposit cap directly from your 1xb account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period — so your budget stays protected even in the heat of the moment.

⏱️
Session Time Limits

Decide in advance how long you want to play in a single session. When your time is up, 1xb will notify you and give you the option to stop. This simple tool helps prevent the kind of extended play sessions that can lead to poor decisions and overspending.

❄️
Cooling-Off Periods

Need a short break from 1xb? A cooling-off period lets you pause your account for a set number of days — from 24 hours up to several weeks. During this time, you cannot log in or place bets. It's a useful reset when you feel things are getting too intense.

🚫
Self-Exclusion

If you feel you need a longer break, 1xb offers self-exclusion for periods of 6 months, 1 year, or permanently. Self-exclusion is processed immediately. During the exclusion period, your account is locked and 1xb will not send you any promotional communications.

🔞
Age Verification

1xb is strictly an 18+ platform. Every new account goes through age verification during registration. We may request additional identity documents at any time to confirm a player's age. Underage gambling is taken extremely seriously and will result in immediate account closure.

💬
24/7 Support Access

Our support team is available around the clock via live chat and email. If you're concerned about your gambling habits — or those of someone you know — don't hesitate to reach out. We treat all responsible gaming requests as a priority and handle them with full confidentiality.


What Is Responsible Gaming?

Responsible gaming means approaching gambling as a form of entertainment — not as a way to make money, solve financial problems, or escape from stress. When you play on 1xb with the right mindset, it can be an enjoyable and exciting experience. But when gambling stops being fun and starts feeling like a compulsion, that's when it becomes a problem.

At 1xb, we want every player in Bangladesh to have a positive experience on our platform. That's why we've built a full set of responsible gaming tools directly into the platform — not hidden away, but easy to find and use. We also want to be honest with you: gambling always involves risk. The house has an edge on every game. No strategy, system, or "lucky streak" changes that fundamental fact.

The golden rule of responsible gaming on 1xb is simple: only bet what you can afford to lose. Set your budget before you start, stick to it no matter what, and treat any winnings as a bonus — not an expectation.

Important Reminder

Gambling is not a reliable source of income. Never chase losses. If you find yourself depositing more money to try to recover what you've lost, stop immediately and use one of the responsible gaming tools available in your 1xb account.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Many players don't realise there's an issue until it has already affected their finances, relationships, or mental health. Here are the warning signs to watch for in yourself or someone you know:

  • Spending more money on gambling than you originally planned, or more than you can comfortably afford.
  • Chasing losses — placing more bets to try to win back money you've already lost.
  • Spending more time gambling than you intended, or losing track of time while playing on 1xb.
  • Feeling anxious, irritable, or restless when you are not gambling or when you try to cut down.
  • Hiding your gambling activity from family members or lying about how much you have spent.
  • Borrowing money, selling possessions, or neglecting bills in order to fund gambling.
  • Neglecting work, studies, or personal relationships because of time or money spent on gambling.
  • Gambling to escape from stress, depression, loneliness, or other emotional difficulties.
Recognising the Signs Early Matters

If you recognise two or more of these signs in your own behaviour, it's worth taking a step back. Use the 1xb cooling-off or self-exclusion tools, and consider speaking to a professional. Catching the problem early makes it much easier to address.

Tips for Keeping Gambling Fun on 1xb

Responsible gaming on 1xb doesn't mean playing less — it means playing smarter. Here are practical habits that help keep your 1xb experience enjoyable and under control:

  • Set a budget before you start. Decide how much you're comfortable spending before you open the 1xb app or website. Treat it like entertainment spending — once it's gone, the session is over.
  • Use session time limits. Set a timer before you start playing. When the timer goes off, log out — regardless of whether you're winning or losing.
  • Take regular breaks. Step away from the screen every 30–60 minutes. A short break helps you stay clear-headed and make better decisions.
  • Never chase losses. If you've hit your budget for the day, stop. Chasing losses almost always makes things worse, not better.
  • Play for fun, not profit. Approach every session on 1xb as entertainment. If you win, great — but don't count on it.
  • Talk to someone you trust. If gambling is causing you stress, talk to a friend or family member. You don't have to deal with it alone.
Quick Self-Assessment

Answer honestly. If you answer "Yes" to two or more questions, consider using 1xb's responsible gaming tools.

Have you ever spent more on gambling than you planned?

Yes
No
Sometimes

Have you ever chased losses to try to win money back?

Yes
No
Sometimes

Has gambling ever caused stress in your relationships or finances?

Yes
No
Sometimes

Do you gamble to escape from problems or bad feelings?

Yes
No
Sometimes

Have you ever hidden your gambling from people close to you?

Yes
No
Sometimes

This is a self-reflection tool only. If you're concerned, contact 1xb support or use the self-exclusion option in your account settings.

How to Set Limits on 1xb
  • 1
    Log in to your 1xb account

    Go to 1xb.one and sign in with your registered mobile number and password.

  • 2
    Open Account Settings

    Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

  • 3
    Go to Responsible Gaming

    Find the "Responsible Gaming" section within your account settings. All tools are listed here.

  • 4
    Choose your tool

    Select deposit limits, session time limits, cooling-off, or self-exclusion. Follow the on-screen steps to activate.

  • 5
    Confirm and save

    Your chosen limit or restriction takes effect immediately. You'll receive a confirmation via SMS or email.

Need to Talk to Someone?

If you're struggling with your gambling habits, our support team is available 24/7. All responsible gaming requests are handled with complete confidentiality and without judgment.

Live Chat — available on the 1xb platform

1xb Responsible Gaming Tools

Every tool below is free to use and available directly in your 1xb account. No waiting, no forms — just instant control.

01
Deposit Limit

Cap how much you can deposit per day, week, or month. Reductions apply instantly. Increases require a 7-day cooling period.

02
Loss Limit

Set a maximum amount you're willing to lose in a given period. Once reached, betting is paused until the period resets.

03
Session Limit

Limit how long you can stay logged in per session. When the time is up, you'll be logged out automatically.

04
Reality Check

Receive periodic pop-up reminders showing how long you've been playing and how much you've spent in the current session.

05
Cooling-Off

Pause your account for 24 hours, 48 hours, 1 week, or 1 month. Your account is locked for the full duration — no exceptions.

06
Self-Exclusion

Exclude yourself for 6 months, 1 year, 5 years, or permanently. All marketing is stopped and your account is fully locked.

07
Account History

Review your full betting and transaction history at any time. Transparency about your own activity is a key part of responsible gaming.

08
Marketing Opt-Out

Opt out of all promotional communications from 1xb at any time. This removes the temptation of bonus offers when you're taking a break.


Common Questions

Answers to the most frequently asked responsible gaming questions from 1xb players.

Log in to your 1xb account, go to Account Settings, and find the Responsible Gaming section. From there, select "Deposit Limits" and choose your preferred daily, weekly, or monthly cap. The limit takes effect immediately. If you want to increase a limit later, a 7-day waiting period applies to protect you from impulsive decisions.

Self-exclusion on 1xb is a firm commitment. Short-term exclusions (6 months or 1 year) cannot be reversed before the period ends. Permanent self-exclusion is irreversible. This is intentional — the purpose of self-exclusion is to give you a genuine, unbreakable break from gambling. If you have questions about your exclusion status, contact our support team.

Any remaining balance in your 1xb account at the time of self-exclusion will be available for withdrawal. You will not be able to place new bets, but you can contact our support team to process a withdrawal of your existing funds. We will handle this as quickly as possible.

No. When you activate a cooling-off period or self-exclusion on 1xb, all marketing and promotional communications are stopped immediately. You will only receive essential account communications, such as security alerts or information about your withdrawal. This applies to SMS, email, and any in-platform notifications.

If you're concerned about a family member or friend who uses 1xb, you can contact our support team at [email protected]. While we cannot share account details due to privacy rules, we can provide guidance on how to approach the situation and what options are available. Encouraging the person to use 1xb's self-exclusion or cooling-off tools is often a good first step.

Yes. You must be at least 18 years old to register and play on 1xb. We verify age during registration and may request additional documents at any time. If we discover that an account belongs to someone under 18, the account will be closed immediately and any funds will be handled in accordance with our Terms and Conditions.

Play on 1xb — Fun First, Always

1xb is built for players who want to enjoy sports betting and casino games responsibly. Register today, set your limits from day one, and play with confidence.

18+ only. Please gamble responsibly. If gambling stops being fun, use our responsible gaming tools or contact support.